Ticket Policies

How to Purchase Tickets


Tickets for events held in The McKnight Center, including performances by the Greenwood School of Music, can be purchased online at McKnightCenter.org, over the phone at (405) 744-9999, or in person at 705 W. University Ave.

The McKnight Center accepts cash, American Express, Discover, MasterCard and Visa for payment. Checks are accepted for subscription purchases only.

Beware of third-party ticket sellers! A ticket purchased through any other source cannot be guaranteed for its validity and may not allow you access to the event. Resale or attempted resale of a ticket at a higher price than that appearing on the ticket is a violation of our policy and is grounds for seizure and cancellation without refund. The McKnight Center does not replace tickets purchased through eBay, Craig’s List, StubHub, or any other secondary market.

Each ticket is subject to a $3 handling fee and applicable taxes.

Each ticket to a Greenwood School of Music ensemble event is subject to a $2 handling fee.
 

Refunds & Ticket Protection


Tickets purchased as part of a subscription package can be refunded up to one month prior to the first performance date.

We do not offer refunds on tickets purchased to single events. It is the sole responsibility of the patron to verify the accuracy of the sale before completion.

Optional Booking Refund Protection is available through Booking Protect and can be added on to any purchase. Refund Protection must be purchased at the time of order and cannot be purchased retroactively. Click HERE to view the terms and conditions for Booking Refund Protection.
 

Exchanges & Donations


If you are unable to attend your selected performance, you may be able to exchange your tickets for another show. Exchange requests must be made within two weeks of the performance date. If the exchange is for a higher-priced ticket, you are responsible for the difference in cost. If the exchange is for a lower-priced ticket, the difference will not be refunded per the No Refunds policy. Same seats are not guaranteed. Complimentary tickets cannot be exchanged.

Tickets can also be donated back to The McKnight Center for a tax-deductible contribution. Donation requests should be made to the Box Office. Tickets released later than 24 hours before the event will not be issued a tax-deductible letter. To donate tickets, click HERE to submit your request, contact the Box Office at (405) 744-9999, info@mcknightcenter.org, or visit the office during business hours.
 

Discounts


Discount availability and pricing vary by event. Discounts cannot be combined and are valid on new purchases only. Promo codes must be entered before obtaining tickets/registering for events. Some discounts require logging into your customer account before obtaining tickets/registering for events.

Rush tickets may be available for select performances two hours prior to the event start time at a discounted rate. Rush tickets are only available at the Box Office window. There is no guarantee that rush tickets will be available for a particular event.
 

Admission & Late Seating


Everyone, including children of any age, must have an individual ticket to enter the theater. Your child may sit in your lap, but because of occupancy regulations for the building, EVERYONE, no matter what age will need to have their own individual ticket. All tickets must be scanned upon entry to the theater and tickets may be scanned only once.

The McKnight Center for the Performing Arts and Oklahoma State University reserves the right to refuse admission to the venue, to request any ticket holder to leave the venue, and/or to take any appropriate action to enforce these rights.

The house opens 30 minutes prior to curtain time. Guests are encouraged to arrive early to manage parking, will-call, coat check, etc.

Latecomers may be seated at the discretion of the House Manager and may not be seated until an appropriate moment in the show or asked to sit in a different location than printed on the ticket.

Artists, events, times, and prices are subject to change without notice.
 

Delivery Methods

 
  • Mail - Tickets selected for mail are processed within three business days from the time of the order. Tickets must be booked at least ten business days prior to the event in order to qualify for mailing delivery. Tickets are sent to the address specified during the checkout process. Patrons should always ensure that the proper shipping address is provided during checkout. Shipping is not available for overseas addresses.
  • Will Call tickets will be available at the Box Office two hours before the start of the show. Patrons will need a photo ID to pick up their tickets. Tickets may only be picked up by the person whose name is designated at the time of purchase.
  • Email or Download ticket delivery is available on most orders. This will provide you with a digital ticket to show on your mobile device or allow you to print at home.
 

Lost or Misplaced Tickets


Lost or misplaced tickets may be reprinted. Contact the Box Office at (4045) 744-9999 or via email at infor@mcknightcenter.org to obtain duplicate tickets. Reprinted tickets cannot be mailed and must be picked up at Will Call or emailed.